Wiseman's Testimonials
A business built on trust.
Thank you all for your support and feedback.
Exceptional Service and Experience
Although I am a relatively new watch enthusiast I recently met with Will at Wiseman's watches to discuss two pieces he was offering for sale that I had been interested in. Will is a young, knowledgeable, driven, professional who is passionate about watches. He invited me to visit his offices where I could view and try the pieces. He gave me as much time as I needed and helped me with the history of the items and the brand (Panerai) that I was interested in. He also showed an interest in the watch I was selling and gave me advise on pricing, photography and advertising.After I left his premises he followed up on some questions that I had and communicated the answers back to me in a timely and accurate manner. During a second visit I completed a purchase and the process was as smooth as you like and with plenty of detailed documentation relating to the transaction. Will has also gone above and beyond to assist me in the sale of my other watch. Overall dealing with Will has been an absolute pleasure and the quality and condition of his stock is superb. I have absolutely no trouble in recommending anyone to work with Will if you are looking for a luxury or classic watch and you place importance on the quality of item, the service and the overall experience.
Hamish G
January 6, 2025
Watch Sale to Wiseman's
Will quoted for purchasing three watches from me and after inspection of the watches paid the price as quoted without quibble. A good company to do business with with no unexpected surprises. Highly recommended.
Keith
December 13, 2024
Will is great
Will is great. Attentive, welcoming, fair, relaxed and transparent. He will be my first port of call for buying or selling from this point forward
Paul
December 13, 2024
Panerai Luminor
Superb watch as described. Next day delivery. Great communication. Pleasure to deal with. Will use again for future purchases.Thank You
Jason
December 7, 2024
Just excellent.
Was recommended Will by other collectors, and was not disappointed. He runs a really smooth efficient service. I knew exactly what model I wanted and he happened to have one in stock at a good price. After a video review showed it was exactly as described, it was packaged a shipped the same day. Fantastic communication throughout and the whole thing took 48 hours…perfect. Would not hesitate to use him again.
Ben Davies
December 4, 2024
A great watch at a great price
A great watch at a great price, excellent communication. I would recommend Wiseman watch’s to anybody looking for a new watch. The best purchasing experience I’ve enjoyed so far on my watch collecting journey.
Louis Drake
December 4, 2024
Panerai Luminor Purchase
I first saw the ad for this watch online. Contacted Will, and the communication was friendly, clear, and forthright from the start. The watch I got was a limited edition, and came with all of the pertinent documents and proof of provenance. We made a special trip to Winchester from Portugal to meet Will and finalize the sale. We were not disappointed! The e-transfer went very smoothly, and we left Will’s shop as the happy owners of a great timepiece! Thanks for a great watch-purchasing experience Will! Wish you the best for continued success in the business. I will be sure to keep an eye on your inventory for future purchases.
Samir A
November 26, 2024
1st class service from Will
1st class service from Will, thank you
Tony
November 6, 2024
Trusted seller and 100% GG
Trusted seller, with a high level of service.
Sverre Martin Hagh
November 2, 2024
Excellent service and value
Excellent service and value. I would recommend to others and will be the first place I look for my next watch.
Wayne Leek
October 24, 2024
Great price backed up by first class…
Great price backed up by first class service.Wiseman’s Watches Ltd is a very professional business and would definitely buy from Will again.
Ashley
October 24, 2024
Impeccable Service and Care
Amazing experience. Will's expertise is a joy to deal with. Great service as always.
Stuart
October 22, 2024
Great service and process
Will was brilliant, helping me with a trade in to upgrade my Rolex. He kept me very informed from start to finish and the next day postage meant the whole process was very quick and efficient.Thanks Will for the great service!
Jonathan
October 19, 2024
Excellent experience trading with Will
Excellent experience trading with Will. Very relaxed and efficient service. Would highly recommend, especially for Panerai enthusiasts.
Lawrence Ham
October 17, 2024
Incredible service from beginning to end.
Mr. Will himself looked after me for my wedding watch. I have always wanted a Jaeger-LeCoultre since I was about 5 years old, and so I thought the best option would be the reverso. Will had available the most appropriate choice I could have ever imagined. A Burgundy, monoface tribute small seconds edition, which is perfect on all counts. Burgundy was my granddads favourite colour so it can honour him, in addition the reverse side has a blank steel canvas for me to get a special wedding engraving done by JLC themselves. Will was fantastic and helped me out a little with the price so more could go towards the engraving. The watch is in perfect condition from what I can see, the box is a little scuffed - but it’s just a box..Will also sent amazing updates along the way, a Timelapse of the watch getting boxed up and even a photo of the watch at the post office with the special tracked delivery sticker on it ready to go. Pretty much faultless on all counts and I will for sure be back for the next big occasion timepiece. Thank you Will, for helping me get my absolute dream watch. -PB
Peter
October 17, 2024
Very easy to do business with
Very easy to do business with, great value, great care over delivery, a great experience
Mr Keith Butler
September 27, 2024
Smooth deal
Great Comms.
Rob
September 27, 2024
I bought a panerai submersible 42 from…
I bought a panerai submersible 42 from Will.The watch was absolutely stunning, for a preowned it looked brand new.Will was great to deal with, very straight and very honest.I will certainly go to Will for my next luxury watch purchase.I highly recommend this company.Thanks for a great experience Will.
stuart duff
September 26, 2024
Stellar client service!
Awesome trade and purchase experience made all the more memorable by Will’s great client service, going well above and beyond to ensure I was completely confident (and comfortable) with the entire 5-star experience from start to finish. Highly highly recommended, buy (and sell) with confidence!
KE
September 19, 2024
Absolutely amazing service
Absolutely amazing service in selling my watch and then finding me the perfect replacement, will is extremely knowledgeable and helpful, I can’t recommend will enough.
Paulie Richardson
September 18, 2024
Brilliant company :)
An incredibly welcoming, professional and friendly business. Will is so polite and courteous, and clearly is passionate about watches and certainly knows his stuff. Cannot recommend them enough.
Aaron Roberts
September 11, 2024
Very good service would use again
Very good service would use again
customer
September 5, 2024
Great service from Will
Great service from Will. Highly recommended
Chris Davies
September 2, 2024
Brilliant dealer
Brilliant watch Dealer would highly recommend 👍🏻
Jimmy McGee
September 2, 2024
Most impressed customer.
I contacted Will by phone to sell a watch. I found him very knowledgeable and open. Later met Will in person at his office where I sold my watch. The whole process was great and speedy. Should I need Will's services again for buying or sellingI would not hesitate to contact him.
Richard Soudan
August 25, 2024
Will provided a very personal service…
Will provided a very personal service and was extremely helpful and of course the watch that I bought was in perfect condition. I will be doing more business with Will and it was worth the visit to the office especially when dealing with expensive items. Thank you and hope to see you soon.
Surinder Chana
August 22, 2024
Very helpful polite and professional
Very helpful polite and professional
mr roger gritton
August 21, 2024
Watch Purchase, Great experience
Great experience, very honest & sincere.
Iain R
August 18, 2024
Excellent friendly service - highly recommended
Bought a beautiful luxury watch from this company. Will was very helpful and provided fast responses to my questions, I had a few! Watch was promptly posted after I paid - received the next day. Very trusted dealer - would highly recommend.Thanks again Will.
Barry Collins
August 16, 2024
Yes another lovely watch that I’ve…
Yes another lovely watch that I’ve purchased from Will, absolute pleasure to deal with, nothing ever too much trouble.Many retailers should take note in how Will conducts his business, first class from start to finish.
Rob Walsh
August 15, 2024
Always a pleasure dealing with Will
Always a pleasure dealing with Will. Swift transaction and very professional.
NC Sheffield
August 15, 2024
Fantastic Buying Experience.
I have purchased a number of timepieces off Wiseman Watches in the past few months and have to say dealing with Will has been a pleasure. He is professional, thoughtful and aware of a buyers needs and makes the buying experience second to none. He posts the watches the same day with a next day service which has run clockwork. I will have no hesitation in recommending Will and his company to friends and family. Finally Wiseman's prices are the best in the business and his timepieces are as described without question.
Mark
August 14, 2024
Great experience and lovely watch
Great customer experience and would buy from again in a heartbeat. Did a good deal, and received the watch next morning after payment. The watch was in great condition and wrapped perfectly to save it from damage during transit. Thank you Will.
Sean Mursell
August 7, 2024
Panerai Luna Rossa 2022
After travelling two hours and more on the M25 , we headed for Winchester where I met Will outside of the shop, I found him very polite and very experienced in his trade and I definitely would do business with him again
customer Aussie
July 8, 2024
What an absolute pleasure ……. surprisingly!
Well ….. it is great and rare, to have such a smooth, efficient process when dealing with a company remotely. I part exchanged my watch with Will at Wiseman’s Watches - received a prompt and what I thought was a very fair valuation for my timepiece and promptly received my new watch. Simple, straightforward, and a real pleasure to deal with. Prompt reply’s to messages etc. Now I rarely do Reviews, only when things are really bad or exceptionally good! Could not recommend too highly. Thanks Will!
Mr Fyfe
July 4, 2024
Wills approach to business is very…
Wills approach to business is very relaxed and professional. As a new client he was very easy to engage, he answered all questions as requested and the actual purchase process was very easy. I will have no hesitation in contacting him in the future for purchases and service requirements.Finally, the PAM 90 supplied exceeded my expectations. Very happy customer…
Stephen Tadeo
July 3, 2024
Wiseman’s Watches…..recommended! ⭐️
*Beautiful watch received exactly as described.*Item received before 1pm the day after payment made.*First class customer service*Very competitive price*All round very easy transaction*Nothing negative to say at all
David Masters
July 3, 2024
Wiseman watches - helpful , professional and courteous
I recently had the pleasure of dealing with Will to source the perfect watch . Granted (through no fault of Wills) , the first watch was not suitable but he will be assisting in finding the correct watch. I can’t fault the service or prompt communication.Five star ⭐️ service , thanks
Colin Watson
June 27, 2024
Fantastic service from an authentic…
Fantastic service from an authentic watch lover at an excellent price. I’ll be back (to quote Arnie - another lover of fabulous watches!).
ALASTAIR GREENAN
June 20, 2024
Always a breath of fresh air
Teleport yourself back the the gilded age and experience a service and style that is truly 1st class.You’re worth it!
Jon Benjamin
June 20, 2024
Wiseman Watches are First Class
Wiseman watches provide a first class service. Will attention to detail is outstanding. Will knowledge is vast and very meaningful and measured regarding the watch. You are not in a sales environment, it is all based around your experience and satisfaction with your watch purchase. Will provides confidence and 100% reassurance. It is a pleasure buying from Will. He is a true gentleman in the watch world. Highly recommend and I would not buy from any other dealer now.
Jason Russell
June 20, 2024
Fantastic seller
Fantastic seller, informative,great prices , great quality
Consumer
June 20, 2024
Refreshing approach
Really impressed with Will’s approach to engaging the community, and his transparency and fairness on pricing and details.
Andy
June 20, 2024
Fantastic experience, highly recommend!
Fantastic experience purchasing a Cartier watch through Wiseman's for my wife. Really excellent from start to finish, great comms and everything was packaged up nicely and arrived super quickly! Look forward to making an another purchase in the future!
Website User
June 19, 2024
A Professional with real integrity.
I have dealt with Will several times.Each time has been the same very professional and operates with total integrity.I have bought many watches and sometimes things go wrong what separates companies is how they react when that happens.I bought a Panerai from Will which was losing time probably a knock during delivery.As soon as I contacted him he had it picked up and sent straight to Panerai for a service at some cost to himself!99% of online watch sellers would not have done that.It's easy to talk about service and integrity but Will has proved his to me..don't hesitate to buy from him you will not be disappointed!
Richard Pilling
June 19, 2024
Wiseman,s Watches.
Absolutely fantastic watches, always top quality and always good, fair prices. And Will, the owner, is a top man with a great attitude, knowledge and makes you feel at total ease while still mentaining a very very professional way. If you want a quality watch at a quality price then look no further, Wiseman’s Watches is the place to go.
Adrian Berry
June 19, 2024
I’ve completed a number of deals with…
I’ve completed a number of deals with Will over the last two years. Both selling, trading and buying. Everyone has always been straightforward, professional and seem less from start to finish. In the trade Will has become my go to guy and is pleasure to deal with.
Andy Pearson
June 19, 2024
Will Wiseman - A real pleasure to deal with
A real pleasure to deal with. Will was attentive and flexible and takes a real interest in you and what he does … highly recommended
John Eason
June 19, 2024
Great comms, Good Deals
Great comms. Good deal. Recommended.
Andrew
June 16, 2024
A five star service from Wiseman’s
I have been after a particular special edition Panerai watch from the early 2000’s for some time. I have been a watch collector for about 30 years. I contacted Will after conducting some research and asked if he could locate and supply one. He got on the case immediately and found an excellent example from one of his contacts and offered me the opportunity to buy it after he checked it out. He kept me fully informed throughout the process with photos/information. I received the watch from Will he as he promised and I am so happy with it and the whole service experienced. I will definitely buy from Wiseman’s again which is the best recommendation I can give!
Angelo
June 16, 2024
A Professional Watch Dealership
Wil is very knowledgeable, friendly and had great communication skills. We purchased a Cartier Tank XL and were impressed at speed of delivery and robust packaging. Wiseman’s Watches are a professional company who we would have no hesitation in using again. Highly recommended A*****
L Fairless
June 11, 2024
An excellent experience
Will was excellent throughout the process. All queries were answered swiftly and nothing was too much trouble. The quality of videos and images was excellent too. An all round pleasurable experience!
Ian Stafford
June 10, 2024
I contacted wiseman’s watches to see if…
I contacted wiseman’s watches to see if they wanted to buy my Panerai - they did, paid a decent price and the whole process was as smooth and quick as it could ever possibly be. Highly recommended! Thank you so much!
Alex.
June 9, 2024
Wiseman watches was a great find and…
Wiseman watches was a great find and looking through their current stock I found the perfect Heuer watch I was looking for.Very quick response to my enquiry.The video of the watch gave me confidence to buy it and the postage was very quick.Thanks to Will for a great service.
Glenn
May 26, 2024
Brilliant Experience. Thank You Will
Will was great! Brilliant experience buying my watch from start to finish. I couldn’t recommend higher and I will be referring anyone his way. Thank you
Soren
May 26, 2024
Great transaction
I contacted Will to ask about a watch. He was very responsive and within that same day I had decided that I wanted it and made payment. The watch arrived the following day. A very pleasant transaction with fantastic communication. No hesitation to use again.
AdeK
May 13, 2024
An exceptional experience
A very easy transaction. Thoroughly recommend Will and his team.
Paul Phillips
May 13, 2024
Personal service from a top seller. Will is A1
Pleasure to buy from, Will is very knowledgeable within his field but even more passionate about it and brings all of that to you as a buyer. I have no doubt it would be the same selling or trading to him.Glad I’ve found such a good dealer located on the South Coast.
Jonathan
May 13, 2024
Great experience start to finish!
Will made the experience from start to finish as smooth as possible. Sharing a depth of knowledge, recommendations and advice all of which was invaluable. Will sourced exactly what I was looking for and kept an eye out for the best example - will definitely be using again
Max Ranger
April 16, 2024
Watch was exactly as described
Watch was exactly as described
mark
April 11, 2024
Ordered online delivered the next day.
Ordered online delivered the next day.Excellent customer service
Chris Garbutt
April 9, 2024
Excellent communication
Excellent communication. Very professional. Quick delivery. Recommended.
Rob Prince
April 9, 2024
Great to meet Will and a first class…
Great to meet Will and a first class service .The only negative I had was that he supports Arsenal 👍😂
Nick House
April 2, 2024
Buy or sell in confidence with will
Buy or sell in confidence with will . Great guy super knowledge of the trade . Will 100% use again ..
Steven hill
March 31, 2024
Great interaction with Will at Wiseman…
Great interaction with Will at Wiseman Watches. It was important for me to establish a connection between the watch and the seller. Nothing was too much trouble for Will, keen to ensure I had all the information, provenance and video of the Panerai 1950 663. Watch was received overnight, payment process was secure and all invoices and acknowledgements received. Highly recommend Wiseman Watches.
Gary Jones
March 15, 2024
Fantastic service provided by Will
Fantastic service provided by Will, very professional and transparent with the price paid for my Panerai. Would absolutely recommend to anyone who wants to not only sell their watch, but browse some absolutely stunning pieces!
Josh Hazeltine
March 12, 2024
Bought a Rolex SeaDweller 50th…
Bought a Rolex SeaDweller 50th anniversary full set. Fantastic service Will went out off he’s way to make sure I got what I asked for.Top seller off all top quality watches.Highly recommend doing business with this one man bandMany thanksAdam
Adam
March 4, 2024
This is the Way to Buy a Watch!
The perfect watch at the best price in the smoothest transaction!Thanks Will!
Jason Webb
March 1, 2024
Exceptional service
Will provided an exceptional service from start to finish, nothing was too much trouble, and he answered all my questions with clarity and honesty. I would recommend Wiseman watches for a professional and trustworthy purchase.
Martin
February 23, 2024
Great experience
Great experience. Professional and very good service. Excellent price. Many thanks
Rob Welsh
February 21, 2024
Pam 0111 purchase
Great communication throughout the whole transaction, friendly professional service, will use again
Ada C
February 21, 2024
Easy transaction, highly recommend…
Easy transaction and great communication. Quick international shipping too. I would do business with them again.
Matthew T
February 20, 2024
Will is professional and answered all…
Will is professional and answered all questions great service and great person to deal with no issues at all.
Wayne
February 20, 2024
Very knowledgeable and honest service
What a great experience from start to finish. Very quick to respond to my questions. The watch I bought was described perfectly. So highly recommended.
colin doyle
February 20, 2024
Easy to deal with
Easy to deal withEfficient ✔️✔️✔️
PB
February 17, 2024
Brilliant service from start to finish
Brilliant service from start to finish. Watch arrived the following day completely as described. Highly recommend buying from Wiseman’s Watches!
customer
February 15, 2024
Lovely chap
Lovely chap. Watch as described. Will use again.
Ben Rapp
January 15, 2024
Sold Rolex Yachtmaster to Wiseman’s Watches
I sold a Rolex Yachtmaster to Wiseman’s Watches. Will made it a really simple and painless process, coming to collect the watch and paid instantly via bank transfer. Will is a really friendly and knowledgeable chap, who I would have absolutely no hesitation doing business with again, be it buying or selling. Thanks again!
Mr Griffiths
January 11, 2024
A First Class Experience
A very easy, professional and pleasant experience from my initial enquiry right through to meeting up and collecting my new watch in person. Will definitely buy from Will again as and when the opportunity arises. 10/10 A+
Colin Clarke
January 9, 2024
Highly recommend
I have just recieved the finest level of customer service.From initial contact through to the delivery, Will answered any questions opnely honestly and expendiously.The product was as described and delivered on time packaged appropriately.I would strongly recomend using wiseman watches and found them to be extremely professional, showing high levels of honesty and integrity
Annabel Hicks
December 23, 2023
Incredible after service
You may have seen that I had already posted a (very positive) google review for Wiseman’s Watches a year ago. Since then, I now have the opportunity to write another review as this positivity continues to grows!Roughly 6 months ago I noticed that my Panerai was running very quickly, too quickly! Because of this, I contacted Will (Wisemans’s Watches) who immediately sent me a label to resend the watch back to him for assessment.Due to the incredibly fast running of the watch, Will ended up sending my watch to Panerai who as a result performed a full Panerai Service to the watch. Due to the lengthy time, Will offered me a free watch loan of my choosing (he sent me a Tudor the next day)!I now have my watch back and its running perfectly. Will Wiseman was still very apologetic, despite going over and above what was expected. This demonstrates the incredible after service you receive from Will if in the unlikely scenario your watch is faulty!I will no doubt be a long lasting customer of Wiseman Watches and will continue to recommend to everyone buying a watch from them! Thanks!Hugo
Hugo Porpora
December 20, 2023
Recommend
Excellent communication, fast dispatch, reassuring packing video. Recommend.
Niamh
December 19, 2023
Excellent service from start to finish.
Knowledgeable,helpful and reliable. Highly recommended.
George Maunders
December 19, 2023
Panerai PAM00210
I’ve loved the Panerai 210 since I first set eyes on it about 20 years ago. Once I was in a position to buy one, Wiseman’s kept popping up on the Forums as the go to place for pre-loved Panerai. They weren’t wrong! Will sent me lots of pics and video of the watch he had. We had a nice chat and the watch was with me the next day. It is absolutely perfect. I couldn’t recommend Wiseman’s more highly.
Kevin Wright
December 14, 2023
Omega seamster
I purchased an omega seamster from Will. The service from start to finish was very easy & smooth.From viewing the watch via video to delivery took less than 24hrs, & the watch was in mint condition as described by Will.I shall definitely be a returning customer.
Doug
December 14, 2023
My second experience with Wiseman Watches
This is my second time dealing with Will. He is knowledgeable, polite and dependable. The price quoted to buy my watch online was honored on examination as before.
Stephen Parkes
December 7, 2023
Faultless.
Great, personable buying experience. Delivery was superbly fast and secure. Watch is fantastic.
DR
December 5, 2023
Great communication as always from…
Great communication as always from Will, who is a pleasure to deal with.
Chris Swarbrick
November 29, 2023
Fantastic Service From Will At Wiseman Watches
Will has provided me with highly professional and fantastic service. He has been incredibly helpful.As a watch lover myself, you want those you're doing business with to love watches, understand them and have a passion for horology just as much as you, and Wiseman Watches absolutely do. 5 star service and quality professionalism
Sam
November 21, 2023
Very knowledgeable and helpful
I bought two Omega Seamasters from Will and the process was superb from start to finish. Will is extremely knowledgeable about watches and was able to fully demonstrate how both timepieces were authentic Omegas. I actually met with Will on two occasions - first to see the watches initially and secondly to buy them both when Will brought along the display boxes and full paperwork. The watches had been polished for the second meeting and the strap changed on the black watch as requested. Despite these both having one previous owner the condition of the watches was near mint and the prices were very reasonable. Would purchase from Will again in the future.
C Richmond
November 19, 2023
Excellent quality and friendly service…
Excellent quality and friendly service from Will. Would definitely buy from him again.
David Wedren
November 16, 2023
Professional & trustworthy
Met up with Will in Southampton to purchase watch that was advertised on his website and ebay shop. The watch was exactly as described and priced very competitively. I’m over the moon with it. Will is very knowledgeable and passionate about watches and he was a pleasure to deal with. I will be using him for any future purchases.
Gary Ford
November 16, 2023
A wonderful buying experience
I contacted Will with a view to purchasing the Breitling of my choice which he had in stock. The whole experience from the initial contact, telephone conversations and eventually receiving the watch was one of the most enjoyable I've had in ages. I can't fault his attention to detail, customer service, even the way it was wrapped up and sent (with a video of this process sent to me).Thank you so much Will, I will most certainly recommend you. Cheers Edd
Edward
November 14, 2023
Very happy with the service
Very happy with the service. Quick response’s to my questions and a very smooth process when purchasing.
cleon murtagh
November 13, 2023
Great service from sourcing to sale
Great service from sourcing to sale. I had an idea of what I wanted and my budget. Wiseman's Watches were professional and presented mood boards to help me narrow down my options. They were very responsive in communication when sourcing and went the extra mile to ensure I had a great experience from beginning to end. My watch was delivered with care and was exactly what I imagined. Now I will continue to use Wiseman's Watches for all future purchases.
Dan
November 9, 2023
Amazing experience
Amazing experience! Love the watch. Great service and communication
Jim Rhesus
October 23, 2023
Excellent experience with Wiseman's Watches
Great communication, rapid service and a very fair cost. 100% positive
Tim W
October 23, 2023
An exceptional experience!
From start to finish I had an exceptional interaction with Will and he guided me through the process to buy my watch. A completely honest and genuine person who I would recommend highly if you are looking for a quality timepiece, whether it's your first purchase or adding to your collection.
Adrian Phillips
October 18, 2023
Brilliant Panerai and great service!
Bought a Panerai from Will and collected in person. Great price, stunning watch. Will is also now arranging a service for my old Navitimer, and I will be back for an Omega when I've refilled the piggy bank. Highly recommend!!
Alastair Greenan
September 26, 2023
Excellent service
Excellent service. Very professional and great communication. I would definitely recommend
Ak
September 21, 2023
FREQUENTLY ASKED QUESTIONS
What payment methods are accepted?
- We accept bank transfer (BACS) to our business bank account. Cash payment is accepted in adherence to our terms.
- You can pay using our “Buy Now” checkout button, which accepts VISA, Mastercard, Maestro credit/debit cards and various others. In some cases, we may need to wait 7-10 working days for our Card Merchant to approve the transaction before shipping to you.
- Payment for the watches and all applicable delivery charges is in advance to receiving your watch.
How do I know the watch is genuine?
Meticulous research & study of the watch and its providence, a rigorous & secure buying process and a professionally trained Swiss watch expert ensures the authenticity of all watches for sale. All Wiseman’s watches come with a non time-specific guarantee of authenticity.
Why buy & sell using Wiseman's?
Wiseman’s specialise in providing a modern, luxury service for people investing in luxury watches. We work very hard to ensure the prices we offer, both for the sale of our stock and for the buy-in of watches, are extremely competitive. The customer service provided will ensure an excellent client experience.
What is the returns policy?
For complete confidence when purchasing online, you can return the watch within 14 days if it’s not the right one for you. We simply ask that the watch is returned in the same condition it was sold in. For more information on how to return a watch, please get in touch at info@wisemanswatches.com
How do you ship and insure my watch purchases?
All watches are fully insured by our insurance provider in transit & storage.
UK
We offer a complementary next day delivery service for all UK orders placed before 3pm. If your order is placed after this time, or during the weekend, your item(s) will be dispatched on the nearest working day. We aim to despatch all orders on the day your funds have cleared through our bank. Please be aware that your parcel will require a signature in order to be delivered and tracking information will be supplied on the day of dispatch.
INTERNATIONAL ORDERS
We offer complimentary delivery on all international orders. If your order is placed before 12pm (GMT) your item(s) will be dispatched on the same day. We aim to get your order to you as quickly as possible, but in rare cases, local customs and excise authorities can introduce delivery delays that are out of our control. We will notify you of any delays where possible and a tracking number will be sent to you on the day of dispatch.
COLLECTION
Collection/Meeting is available within the area of Hampshire if you would prefer a face-to-face transaction.
How do I sell my watch to Wiseman's?
Selling your watch to Wiseman’s couldn’t be easier. Once you have submitted an initial query telling us your watch's brand, series and model number, we will send you an estimate. You can then send us your watch, which we will inspect and issue you a final offer. If you’re happy, we will transfer the money into your account via Bank Transfer. You can learn the selling process here.
Can I part-exchange/trade my watch for yours?
If you’re looking to upgrade to a different watch or get a better deal on the one you are selling, you can use your current watch in a part-exchange/trade simply by contacting us. It will be a combination of the buying and selling service and just as efficient.
What's the watch servicing process?
Once you have made an enquiry, we will send you an estimated quote for the work. You will then need to send the watch to our service centre or office. We will send you a final quote after inspection, so that you can give us authorisation to begin your watch repair or service. The work will be completed by our manufacturer-accredited watchmakers using brand-approved tools and machinery. Your watch will be passed through a quality control process for a rigorous inspection. Then, once you have made payment, your watch will be returned to you, either by delivery or collection.